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How can I touch with you?

Our company name is Dingfeng Craft Gift Ltd. Our address is in No.19, Luqing Road, Gaosha Industrial Park Zhongshan City,Guangdong province.

Tel+86 0760-88506862
Fax+86 0760-88506861
Websitewww.dfenggift.com
Emailinquiry@dfenggift.com

Can I get sample before ordering large orders?

Yes, you can get pre-production samples before mass production, you need to pay for sample cost, but as soon as you place the main order for mass production after pre-pros approval, the sample cost will be deducted from your final cost.


How can I get a quotation?

You just need to call at +86 0760-88506862 or email us at inquiry@dfenggift.com. 


What should I provide to get a quotation?

You need to tell us the shipping country, style of products, color, quantity, name of accessories and any other requestments, you have via Live Support chat tool or email us at inquiry@dfenggift.com and we will reply to you with exact quotation soon.

Is there any hidden or setup charge?

No, there is NO setup charges or hidden charges, the quotation we provide is the exact and only cost you need to pay.


How long dose it take to get a quotation?

If you need instant quotation, we will ask you to chat with us via our Online Live Support too. We have our expert customer service team to answer you with instant quotation. We also provide quotation as soon as via email support.

What are the payment options you offer?

We offer variety of payment options, and all of them are secured. We offer payment through Paypal, Master Card, Visa Card, Western Union and Bank Transfer. Please note that we can only start production after receiving your payment for the order, so we suggest you choose to pay through Paypal, Master Card, Visa Card for Rush order.


What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?

We do not only believe that our job consists in making good products but also building strong and long-term relationship with our customers. Our reputation among customers and their satisfaction are the main reasons for our success.
Furthermore, whenever a customer makes an order, we can make approval samples on request. It is also in our own interest to get approval from the customer first before starting production. If the product does not meet your strict requirements, we can provide either immediate refund or immediate remakes at no extra cost to you.
We have set up this model in order to set customers in a position of confidence and reliability. 


Can silkscreen be replaced by offset printing?

It depends. It is important to realize that the Offset printing and Silkscreen printing are two processes fundamentally different. They are used for different purposes.

Offset printing will be used for complex artwork with gradual colors and many details. And Silkscreen printing will be used for simpler artwork with a precise number

of colors. For further details, please call us at +86 0760-88506862 or send us an email.


What is the difference between offset printing and silkscreen printing?

First of all, Silkscreen and Offset printing do not refer to the same colour guides. Silkscreen printing is done refering to the Pantone (or HKS) color reference. On the other hand, Offset printing refers to the CMYK color reference.
Secondly, the two processes are used for different purposes; Silkscreen will be used for artworks with non-gradient printing, while Offset printing will be used for artwork with gradient colors printing (example: a photo picture)
Thirdly, the painting colors used for Silkscreen printing is thicker than the one used for Offset printing. Offset printing uses painting colors that are more liquid to get thinner grain and detailed definition.


What is Pantone or PMS Color?

Pantone Matching System (PMS) is a proprietary color space used in a variety of industries, primarily printing, though sometimes in the manufacture of colored Paint, fabric, and plastics. We normally use Pantone Solid Coated colors for our lanyard/wristband color and logo/ soft enamel color.


How can I find a Pantone color?

To locate a Pantone color you can go to www.pantone.com or you can search Pantone color in Adobe Illustrator or Adobe Photoshop. You can also find your Artwork color with Adobe Photoshop. The following steps can be helpful:
1 Open your art file (PSD, JPEG, JPG, TFF, PNG, EPS, PDF) in Photoshop.
2 Select The "Eye Dropper" tool from the left side panel of Adobe Photoshop.  (Eye Dropper)
3 Now select the section of the artwork of which you want to know the PMS info.
4 Now Select the "Set Foreground Color" tool from the left side panel and double click it. 
5 A new window will open, here Click on the "Color Libraries" 
6 Another new window will appear and here you will see the Pantone color code of your selected section of your Artwork. 
Through this method you can easily find the PMS code you need for your design. If you don't have Adobe Photoshop installed, you can just ask our team to help you find out the PMS colors for you. We are here to help 24/7.


What file format is acceptable for production?

Please kindly send us vector art in “CDR” or “AI” or “EPS” format for our further procedure.
If you could only provide JPG file, please save the file in CMYK format. Additionally, we must have your guarantee that the file is your originality or you own the authorization, and the file won’t be changed in any circumstance while we open it. The resolution of “JPG” file must be 300dpi or above, otherwise objects will be vague while enlarging the arts.


What if my design contains gradient color? Is it possible to produce?

Yes,  you could choose offset printing for your design, we can produce it,


How to apply a heat-seal on embroidered patch onto clothes?

1) Heat the iron with maximum temperature setting for 5 minutes.
2) Test your fabrics to see if it can take the heat with the iron.
3) Place the emblem/patch at right place.
4) Use a paper or cotton twill cover on top of your emblem and cloth
5) Apply iron on the covered paper firmly for 20-30 seconds, and wait it to be cool for a minute.
6) Turn the clothes inside out and repeat the steps above till you feel the emblem is nicely attached with the fabrics.
7) Let it cool down for 5-10 minutes.
8) It is strongly recommended to add some stitches on the corners or the edges.


what kinds of workmanship are for embroidery Patch?

There are three workmanship, which is embroidery, woven and printed.


What are embossed bands?

Embossed bands have raised text/logo.


What’s a printed band?

Printed bands are screen printed with your choice of colour. These are generally for short term use.


What happens if I am not happy with my bands?

Please call us and we will endeavor to resolve the situation, by either refund or re-make.


Can we choose any color in pantone chart for logo and wristband?

Yes, any color in pantone chart can be done.


What are your bands made from?

Our bands are high quality 100% silicone.


Does your PVC contain toxic materials?

All materials as well as manufacturing processes from DF Gift to produce PVC items comply strictly with international regulations. We understand your concern for this matter and we know that dealing with customers from all around the world requires that our products also comply with local regulations.


What is offset printing?

Offset printing is also named 4 color process printing (Cyan / Magenta/ Yellow & K-Black), no matter how many colors involved in the art, we charge the printing set up fee for 4 colors if there is no metal border left on the edge or 5 colors if metal border is necessary on the edge, the extra one is for white background color. 


What is silkscreen printing?

The silkscreen process offers the best solution when your designs require precise, color-on-color detailing. Generally speaking, silkscreen printing is also named as solid color printing and each block or area with only one color involved. Silkscreen printing can be made as many colors as your wish and the colors can be matched with nominated Pantone numbers. Same as offset printing, we’ll print your motif on the metal and then die cut each piece.


Is it possible to have 2 plating on the same product (Gold + Nickel plating is all right?)?

Yes, “double plating” can be done. But, if you plan to make an order with such process, please confirm with our account executive in advanced.  info@dfenggift.com.


What is the difference between Synthetic, Soft, and Hard Enamel?

The major differences between these three colouring materials will be in terms of aspect and quality:
Synthetic Enamel: will probably be the best material to render bright and flashy colors. Furthermore, the process used enables to give a shiny aspect. Finally, the colors will be leveled even with the metal boarders. The front-side surface of the item will be totally flat.
Hard Enamel: distinguishes itself from Soft and Synthetic Enamel. In its primary aspect, Hard Enamel is in powder. It liquefies whenever it is baked. Although the colors will not render as well as Soft and Synthetic Enamel, Hard Enamel will last hundred of year without changing or being scratched.
Soft Enamel: is generally used for products of lower quality. It can be recognized easily, as the colors will be in recess compared to the boarders. The boarders will distinctly appear on a first plan. 


Why can’t we use stainless steel for stamping?

Similarly to iron, Stainless Steel is a very dense material. When stamped, Stainless Steel might damage the mould. Furthermore, stamping Stainless Steel often results in a high default rate. Deformations and irregularities are frequent.
It is possible but since the result is not always satisfying and is expensive, we would not recommend to our customers for this kind of combination.


Why can't stainless steel be plated?

Normally, it is that only Brass, Copper, Iron, Zinc alloy can be plated in our facilities.


Why does a metal border requires an additional frame when offset printing?

The CMYK printing is based on 4 colors of reference: Cyan, Magenta, Yellow, and Black. But the high definition of this process relies on the fact that these 4 colors are printed on a “white” background. In the case where the printing fits exactly to the outside cutting, the white colour covers the whole surface. But if a metal boarder must appear, we will need an additional frame to define the surface to print in white, which will be smaller than the outside cutting.


What is die casting?

Die casting is a metal casting process that is characterized by forcing molten metal under high pressure into a mold cavity. Once the mold cavity is filled, the pressure is maintained until the casting solidifies after cooling down. Then the half-finished products would be polished, electroplated and color-filled.


What is photo-etched?

We’ll prepare film which has your design already and then transfer your design from film onto a sheet of brass. Your design would be etched by acid chemical, and then we’ll have the brass with electroplating and color-filling.


What is imitation hard enamel?

Imitation hard enamel is invented in early 1990 and also named Soft cloisonne or synthetic cloisonne. It would be filled into the stamped metal first, and have polishing and electroplating afterwards. It is hard to tell the difference between real hard enamel and imitation hard enamel colors, but if you stab the color parts with knife point, imitation hard enamel colors will get visible marks, however real hard enamel colors won't because hard enamel colors are as hard as tiles.


What is soft enamel?

There are stamped iron with soft enamel/ stamped brass with soft enamel/ photo etched brass with soft enamel/ die cast zinc alloy or spin cast pewter with soft enamel, a lot of procedures or materials can be filled with soft enamel colors. Prices of soft enamel pins are usually cheaper than hard enamel or imitation hard enamel pins. Colors are liquid stage and can be mixed to the pantone numbers as instructions. Colors are stored in syringes and applied by injection. 


What is silk screen printing?

The silkscreen process offers the best solution for your pin when your designs require precise, color-on-color detailing. Generally speaking, silkscreen printing is also named as solid color printing and each block or area with only one color involved. Silkscreen printing can be made as many colors as your wish and the colors can be matched with nominated Pantone numbers. Same as offset printing, we’ll print your motif on the metal and then die cut each piece.


Would electroplating color fade away easily?

Normally the electroplating color could last at least 1-2 years, but the actual situation would depend on how you keep and use the product. (i.e. exposure to sun and humidity are both the possible factors of color-fade.)


What is the common electroplating finish?

Gold, Matt Gold, Antique Gold, Silver, Matt Silver, Antique Silver, Nickel, Matt Nickle, Antique Nickle, Brass, Antique Brass, Black Nickle, Copper, Antique Copper etc.


 May we have any revision after sampling?

Since the mold was already created while sampling, and it’s not allowed to make any revision afterwards. We’d strongly suggest you to confirm all details before sampling.


What's the short bracelets lanyards?

Short Bracelets Lanyards is usually used with carabiner keychain for carabiner strap. Its lanyard part is the exact same as common polyester imprinted lanyards, except shorter length. Its soft and tightly-woven polyester threads provide maximum durability and comfort. 
Short Bracelets Lanyards are available in widths of 5/8", 3/4", and 1" widths at a standard shorter length of 6". They can be in any Pantone Color and we have variety of accessories to fit. Our high-quality silk-screen print makes it completely customizable, allowing you to add any text, design or logo. But it can not have long printing thing because of its limited length. If you choose the following hot sale colored lanyard, we can accept as small as 1 pcs order and supply rush service.


What about the nylon printed lanyards?

For those looking for high quality finish with the accuracy of silkscreen printing, Nylon printed Lanyards are the perfect choice.  
They are similar to the polyester printed lanyards but are thicker and shinier. Nylon lanyards are recognized for their sheen and smooth texture, and they are extremely durable. This shininess allows the printed text and/or logos to stand out from the background creating a highly appealing look.  They are available in widths of 5/8", 3/4", and 1" widths at a standard length of 36".  
Nylon Lanyards can be in any Pantone Color and we have variety of accessories to fit. Our high-quality silk-screen print makes it completely customizable, allowing you to add any text, design or logo. If you choose the following hot sale colored nylon lanyard for your design, we can accept as small as 1 pcs order and supply rush service. 


What's a debossed band?

Debossed means that the text or logo has been engraved / sunk into the band.


What happens if I am not happy with my bands?

Please call us or send us an email, and we will endeavor to resolve the situation, by either refund or re-make.


What's the tube printed lanyards?

Tube lanyards are our best low-cost solution for your custom lanyard needs. 
Crafted from tube-stitched polyester twill fabric, tubular lanyards offer a feel and look similar to that of a tubular shoelace. They supply soft unique feel that's very comfortable to wear. Tube lanyards are available in widths of 3/8", 1/2", and 5/8" widths at a standard length of 36". So it can not show complex logo well on its limited width. 
Tube Lanyards can be in any Pantone Color and we have variety of accessories to fit. Our high-quality silk-screen print makes it completely customizable, allowing you to add any text, design or logo. If you choose the following hot sale colored lanyard, we can accept as small as 1 pcs order and supply rush service. 


What's the woven lanyards?

If you want your custom lanyards to have an elegant, classical appearance, woven lanyards are the best solution. They weave your message and/or logo into polyester material with thread, using a process similar to embroidery. Because of this weaving process, woven lanyards are best for simple logos or text, since more elaborate lettering will not be legible. And the logo or text is best to just be in 1 color, otherwise, the other side of lanyard will mess up by different colored threads. 
Woven Lanyards can be in any Pantone Color and we have variety of accessories to fit. The message and the logo are knitted in any color required. This kind of lanyards are special, the interior side of the lanyards shows the reversed colors and design of lanyards exterior side. They are available in widths of 5/8", 3/4", and 1" widths at a standard length of 36". We accept as small as 1 pcs order, but no rush service. Woven lanyards usually need 10-12 days for production.


What about the heat transfer lanyards?

Need full color printed design? Heat transfer lanyards are for you! Heat transfer technology uses heat sensitive paper to transfer print onto the lanyards that can carry fine lines, intricate logos and multiple colors on the fabric. Another advantage of heat transfer over hot stamping and screen printing is that the imprint does not sit on the surface of the material, but gets transferred into the material. So it is less likely to become scraped and worn.
The starting lanyard material for dye sublimation is always white polyester. The "ground" or base lanyard color as well as the imprint are applied during the transfer "sublimation" process. It should be considered for anyone who requires more than one imprint color on both sides. The choice of fabric colors is virtually unlimited, and it is the best choice for photo quality and no-edge printing. Also it's not that expensive as you may think it to be, it can be the most economical method for multi-color imprints on large quantities.
Heat transfer lanyards are available in 5/8", 3/4", and 1" widths at our standard 36" length. Due to the set-up requirements heat transfer lanyards tend to have higher minimum purchase quantities than the other imprint methods, normally around 100 pcs. 


What about the polyester printed lanyards?

Polyester printed Lanyards are our most popular style. 
Its soft and tightly-woven polyester threads provide maximum durability and comfort. This style offers the best balance between price and performance of any lanyards. They are available in widths of 5/8", 3/4", and 1" widths at a standard length of 36". 
Polyester Lanyards can be in any Pantone Color and we have variety of accessories to fit. Our high-quality silk-screen print makes it completely customizable, allowing you to add any text, design or logo. If you choose the following hot sale colored lanyard, we can accept as small as 1 pcs order and supply rush service.  


 Is there any extra cost for using my logo on lanyards?

No, there is no extra cost for general use of logo on lanyards. You can use only your logo or message, even you can use logo & message both on the lanyards. However, please note that if the length of the repeated unit(either message only or message plus logo) should be less than 230mm, or there would be extra imprint mold(s) cost. Also extra cost for multiple imprinted colors will be charged accordingly for imprinted style if needed.


Contact Us

Tinnar Tang

Ms. Emily

Tel:
86-760-8850 6862
Fax:
86-760-8850 6862
Mobile Phone:
+86 189 2450 2695 Contact me with Whatsapp
Address:
# 19, Luqing Road, Gaosha Industrial Park, Dongsheng Town, Zhongshan City, Guangdong Province, China
Zip:
528414
Wechat:
189 2450 2695 WechatQRCode
Website:
www.dfenggift.com

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